Privacy policy

Last updated: 26 September 2026

This privacy policy explains how Ballers Market BV ("we", "us", "our") collects, uses, shares and protects your personal data when you visit ballers-market.com or use our services. Ballers Market BV, Van den Nestlaan 85, 2520 Ranst, Belgium (enterprise number 1010.281.625) is the controller of your personal data.

1. Information we collect

Information you give us:

  • Account information: name, email address, password, phone number, shipping and billing addresses.
  • Order information: purchase history, payment details (processed by third-party payment providers), tracking and delivery information.
  • Communication: messages you send us by email, contact forms or customer support.

Information we collect automatically:

  • Device and usage data: IP address, browser type, operating system, pages visited, time spent on pages, referral URLs.
  • Cookies and similar technologies: we use cookies to make the site work, analyse traffic and personalise your experience. You can manage cookie preferences in your browser settings.

2. How we use your information

  • To process and deliver your orders, including returns and refunds.
  • To contact you about your orders, account and support requests.
  • To improve our website and services.
  • To send you marketing emails, only if you opted in. You can unsubscribe at any time.
  • To meet legal obligations and protect against fraud or misuse.

3. How we share your information

We do not sell your personal data. We may share it with:

  • Service providers: payment processors, shipping carriers, hosting providers and analytics tools that help us run the business.
  • Legal authorities: when the law requires it or to protect our rights, safety or property.
  • Business transfers: if the company is merged, acquired or sold, your data may pass to the new owner.

4. Data security

We use encrypted connections and secure payment providers to protect your data. No online transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Your rights

Under the GDPR you can ask to access, correct or delete your personal data, object to or restrict certain processing, withdraw consent for marketing, and receive a copy of your data in a portable format. Email info@ballers-market.com to use these rights. You can also file a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).

6. Cookies

You can turn cookies off in your browser settings, but some parts of the site may then stop working properly.

7. Third-party links

Our website links to other sites, such as The Salvation Army ReShare. We are not responsible for their privacy practices. Read their privacy policies before sharing your information with them.

8. Children

Ballers Market is not intended for anyone under 16. We do not knowingly collect personal data from children. If you think we have, contact us straight away.

9. Changes to this policy

We may update this policy. Changes are posted on this page with a new "Last updated" date.

10. Contact

Ballers Market BV, Van den Nestlaan 85, 2520 Ranst, Belgium
Email: info@ballers-market.com